Mangement

Communication Skills

Duration:

1 Day

This course is designed for all levels in the organisation.

Although we all communicate, some people are more skilled at building rapport or putting their points across effectively. This course aims to ‘hone’ you skills in this vital area.

For the company:-

- Improve communications between individuals and sections of the organisation
- Reduce conflict

For the individual:-

- Understand and apply basic communication skills at work
- Use ‘the tricks of the trade’ to enhance verbal and written communications

- Listening and speaking – where the wires get crossed
- Listening techniques
- Getting your point across - verbally
- Body language
- General written communications – how to get your point across
- Handling difficult situations